Please drop off your dog for day care between 7:30 - 3pm.
Boarding pick up drop off is 9 am to 5 pm Monday through Friday unless other arrangements have been made prior to boarding and approved by management. Sat and Sun drop off and pick up must be done by appointments only.
Daycare is Monday through Friday 7:30 am to 6:30pm.
All Prepaid daycare and training packages are non refundable.
Daycare packages can be used for multiple dogs in same household.
Daycare and training packages are good for 1 yr from date bought.
Dogs – We will need proof of Rabies and Distemper/parvovirus vaccine up to date, as well as Bordetella which must be administered within the past year, but no more than 5 days before check in. Rcbp will accept a titter but only from a licensed veterinarian.
All vaccines must stay current throughout entire stay. RCBP requires a formal vaccination record from a licensed US veterinarian.
First time Bordetella must be administered 10 days or more before the reservation begins or first day of daycare. Final series of puppy DHPP must be administered 14 days prior to reservation or first day of daycare.
Rabies vaccine must be current and at least given 14 days prior to reservation or first day of daycare.
Pets must be in good health and flea and tick free. All Dogs will be inspected at the time of check-in and if fleas or flea dirt are noticed, the pet will not be admitted. If parasites are discovered during their stay, specialized care and treatment fees may apply at the owner's/guardian's expense
We recommend quick-release cloth collars and dogs should be on leash when entering the building. No choke, pinch, beaded or studded collars are allowed in the daycare area.
A minimum of 72 hours is required for regular boarding cancellations. If not, a fee of 50% of a boarding will be applied. Boarding reservations for Thanksgiving, Christmas, New Year's Eve and Fourth of July require 4 days of notice for cancelation or 50% of the stay cost will be charged.
All boarding require at least a 25% deposit. Which will be non refundable if cancellation is not made in 72 hrs before boarding for regular boarding or 4 days for holiday boarding. All deposits must be made to reserve spot in boarding. All paperwork and proof of vaccines must be shown before boarding or daycare appt can be honored.