Privacy Policy

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Privacy Policy

Last Updated: 3/11/2025

At River City Bark and Park, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, address, phone number, email address, and emergency contact details.

• Pet Information: Includes your pet’s name, breed, age, medical history, vaccination records, and behavioral information.

• Payment Information: Credit/debit card details and billing information for processing transactions.

• Website Usage Data: Information collected through cookies and similar technologies, including IP address, browser type, and pages visited.

2. How We Collect Information

We collect information through:

• Direct Interactions: Forms you fill out in person, on our website, or via phone/email.

• Automated Technologies: Cookies and similar tracking technologies when you visit our website.

• Third-Party Services: Payment processors and booking systems.

3. How We Use Your Information

We use your information to:

• Provide dog daycare, boarding, training, and boutique services.

• Maintain accurate pet health and safety records.

• Process payments and manage billing.

• Improve our services and customer experience.

• Send important updates, promotions, and newsletters (with your consent).

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors that assist in operations (e.g., payment processing).

• Law Enforcement: When required by law or to protect our rights and safety.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

• Access and update your personal information.

• Opt out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You may choose to disable cookies through your browser settings, but this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

River City Bark and Park

252-621-1446

rivercitybarkandpark@gmail.com